The short answer: Scale AI doesn’t publish its interview format, but it does publish six credos it uses to make decisions, and its job listings show pay ranges and a 90-day wait before reconsidering a candidate for the same role. Candidate reports compiled by Aced (formerly Exponent) describe this loop for new-grad software engineers: a 50-minute HackerRank assessment, a 60-minute live technical screen, a virtual onsite with system design and a backend practical build, a 45-minute “Credo” values round, and a hiring manager conversation. The most often reported coding problem is a card game you implement from a written set of rules. Prepare practical coding against a spec that changes, debugging in code you didn’t write, and a real story for each credo.
We aren’t affiliated with Scale AI. Company facts come from Scale’s own pages; round details are candidate reports, and they vary by team and change over time.
Scale AI or Outlier: which interview is yours?
Two very different processes share the Scale name:
- A job at Scale AI (engineering, product, operations, sales and more) goes through Scale’s careers page and the interview loop below.
- Work on Outlier is contract work. Scale describes Outlier as part of its family of products, where expert contributors create and curate data used to train AI models. It has its own screening and skills assessments, not this loop. Our guides to AI trainer jobs and data annotation jobs cover that kind of work.
What Scale AI says about itself
- Mission: “to develop reliable AI systems for the world’s most important decisions.”
- What it does: training data, annotation and reinforcement learning from human feedback for AI models; model evaluations and red-teaming; and AI applications for enterprises and governments. Its About page says it was founded in 2016, is headquartered in San Francisco and has more than 1,000 employees.
- Leadership: in June 2025, Meta made an investment that valued Scale at over $29 billion, and founder Alexandr Wang left to work on Meta’s AI efforts while staying on Scale’s board. Jason Droege, then chief strategy officer, became interim CEO. In July 2026, Scale named Francis deSouza, a former Google Cloud executive, as CEO from August 10, 2026.
Know this before the recruiter call. “Why Scale, and why now?” is a natural question at a company that has changed leadership twice in just over a year.
From Scale’s job listings: US listings publish base salary ranges, such as $144,000 to $180,000 for a new-grad software engineer in San Francisco when we checked, and say eligible roles also receive equity. They also say Scale waits 90 days before reconsidering a candidate for the same role.
Scale AI’s credos
Scale’s careers page lists six credos, which it calls “a framework for us to make decisions and work effectively as a team.” Candidates report a values round built on them, so prepare a real story for each:
| Credo | A story to prepare |
|---|---|
| Earn Customer Love | Winning back a customer’s trust, or going beyond the brief to solve their problem |
| Team Flow | Helping another team succeed, even at a cost to your own goals |
| Quality is Our Cheat Code | Building a check or process that made quality consistent, not lucky |
| Find the 20% | Cutting scope to the work that drove most of the result, then finishing it completely |
| Write the Market | Spotting what customers would need before they asked for it |
| Three Moves Ahead | A decision where you planned for the consequences of the consequences |
In Scale’s own words, “Find the 20%” means finishing the high-impact work “even when the work is tedious or meticulous”, and rejecting “effort without impact.” Tell stories where you did the unglamorous part, not just the clever part.
What candidates report about the interview rounds
Scale doesn’t publish a round-by-round process. Aced, an interview prep company that compiles candidate reports, describes this loop for new-grad software engineers:
| Round | What’s reported |
|---|---|
| Online assessment | 50-minute timed HackerRank challenge, no interviewer |
| Technical screen | 60-minute live coding round with two separate challenges |
| Onsite | Virtual loop of back-to-back rounds, including system design and a backend practical build |
| Credo interview | 45-minute values round built on Scale’s six credos |
| Hiring manager | A fit and background conversation, then a hiring committee decision |
Two formats come up again and again:
- The card game. Aced calls it Scale’s most frequently reported format: simulate a four-player card game in your chosen language, implementing the full rules from a document you’re given.
- The debugging round. Aced describes a broken codebase with a working API key, where the bugs sit in a routine meant to cut the cost of calls to a language model.
For other roles, Aced reports a computer vision or natural language take-home for some machine learning candidates, a take-home case study with a live presentation for product managers, and about a month for the whole process. Ask your recruiter which rounds your role has.
Practice questions by round
We wrote these to match the formats above. They aren’t leaked questions.
Recruiter call
- “Why Scale, and why now?”
- “Which of our products would you most like to work on: data, evaluations or applied AI?”
- “What did you think of our credos? Which one fits how you work?”
Coding
- “Implement a deck, deal hands to four players and decide who wins each round. Then add a trump suit.”
- “Build a queue that assigns labeling tasks to workers, with a timeout that reassigns abandoned tasks.”
- “Parse a log of language model API calls and report cost per customer, then flag customers over budget.”
Debugging
- “Here’s a 200-line service with failing tests. Find and fix the bugs, and say how you’d have caught them earlier.”
- “A cache that should cut API costs never gets a hit. Find out why.”
System design
- “Design a system that routes labeling tasks to thousands of contributors and checks the quality of their work.”
- “Design a pipeline that runs a benchmark against a new model every night and reports regressions.”
- “Design an API gateway that tracks token usage and cost per customer.”
Credo and hiring manager
- “Tell me about a time you found the 20% of a project that mattered and dropped the rest.”
- “Tell me about a quality problem you fixed at the root, not just once.”
- “What would you want to own in your first 90 days?”
A practice coding problem: an evolving card game
Here’s the kind of problem candidates describe, written by us. Level 1: build a shuffled deck and deal hands. Level 2: play a round where the highest card wins, and handle ties.
import random
RANKS = "23456789TJQKA"
SUITS = "SHDC"
class Deck:
def __init__(self, seed=None):
self.cards = [
r + s
for s in SUITS
for r in RANKS
]
rng = random.Random(seed)
rng.shuffle(self.cards)
def deal(self, n):
if n > len(self.cards):
raise ValueError(n)
hand = self.cards[:n]
self.cards = self.cards[n:]
return hand
def rank(card):
return RANKS.index(card[0])
def play_round(hands):
plays = {}
for name, hand in hands.items():
plays[name] = hand.pop(0)
ranks = {
n: rank(c)
for n, c in plays.items()
}
top = max(ranks.values())
return [
n for n, r in ranks.items()
if r == top
]
We ran this on Python 3.12 with tests for a full 52-card deck, repeatable shuffles with a seed, dealing too many cards, a normal round and a tie. The design choice to say out loud: the deck knows nothing about the rules, and play_round returns every player who tied instead of picking one. When the interviewer adds a rule, you change one function, not the whole program.
Expect the next levels to add a trump suit, a full game loop until the cards run out, scoring, tie-break rules and invalid input. Get each level working and tested before you start the next. Our Python interview questions and HackerRank test guide help with the language and the timed format.
How to answer “Why Scale?”
What they’re listening for: a reason tied to what Scale does now, and evidence of the credos in your own work.
Example: “I’ve spent two years building evaluation tooling for an ML team. The hardest part was never the model, it was trustworthy data and measurement, and Scale works on both. With the push into applied AI for enterprises and governments, I’d get to turn that data into systems customers depend on. ‘Quality is our cheat code’ is also how I already work: I’d rather build the check that catches a problem than fix it twice.”
Avoid: “AI is the future” with nothing specific to Scale, or praising a product you haven’t looked at. More on why you want to work here.
How to prepare, step by step
- Read the credos on Scale’s careers page, and write one story for each in STAR order (situation, task, action, result). Our STAR method guide has examples.
- Practice coding against a spec that changes. Time yourself, get each level working, and write tests as you go.
- Practice debugging unfamiliar code: read the tests first, reproduce the failure, then narrow it down before you change anything.
- Practice system design around data and evaluation pipelines, out loud. Our system design guide has a framework.
- Know the company now, including its products and the leadership change, so your “Why Scale?” is current.
- Check the pay range in the listing before the recruiter call. Our guide to salary expectations covers what to say.
By role
- Software engineers, including new grads and forward deployed engineers: the loop above, with practical coding, debugging and system design.
- Machine learning engineers and researchers: possibly a take-home in computer vision or natural language. Our machine learning interview questions cover the fundamentals.
- Product managers: a take-home case study and presentation. See our product manager interview questions.
- Operations, strategy and go-to-market roles: ask your recruiter, and prepare structured problem-solving stories and the credos.
Questions to ask your interviewers
- “How has the team’s work changed since the leadership change?”
- “How does the team measure quality, and who owns it?”
- “What does someone do in their first 90 days to be seen as successful?”
- “How does this team work with customers day to day?”
Our full list of questions to ask the interviewer has more.
Practice your answers out loud
See how other employers hire in our company interview guides.
Frequently asked questions
What is the Scale AI interview process?
What is the Scale AI Credo interview?
What is the Scale AI card game interview?
How long does the Scale AI interview process take?
Can I reapply to Scale AI after a rejection?
Is Outlier the same as Scale AI?
Sources
- Scale AI, Careers (mission and credos) and About. Read on 11 November 2026.
- Scale AI, Founder, Alexandr Wang, joins Meta to work on AI efforts, 12 June 2025, and Scale AI appoints Francis deSouza as CEO, 30 July 2026. Read on 11 November 2026.
- Scale AI, A New Era of Outlier, 1 November 2024. Read on 11 November 2026.
- Scale AI job listings on Greenhouse (pay ranges and reapplication policy). Read on 11 November 2026.
- Aced (formerly Exponent), Scale AI software engineer new grad interview and Scale AI interview process. Read on 11 November 2026.